TDM is regularly tasked with helping clients and candidates find their perfect Customer Care roles across London, South East and wider UK regions.
Customer Care is primarily responsible for helping customers once contracts have been exchanged on a new home.
In simple terms they are there to answer general queries, help provide information on how to operate certain features to logging and helping progress serious issues to resolution and minimising future issues with new homes the company delivers.
Furthermore, the Customer Care department is responsible for ensuring compliance with any new homes warranty, such as the warranties provided by the NHBC.
Our team can assist with the following roles:
- Head of Customer Care (or Customer Care Director)
- Customer Care Manager
- Customer Care Executive
- Customer Care Coordinator
Alternatively, you can check our blogs for the latest industry news and developments from TDM Recruitment Group.