Customer Care

TDM is regularly tasked with helping clients and candidates find their perfect Customer Care roles across London, South East and wider UK regions.

Customer Care is primarily responsible for helping customers once contracts have been exchanged on a new home.

In simple terms, they are there to answer general queries, help provide information on how to operate certain features to logging and help progress serious issues to resolution and minimising future issues with new homes the company delivers.

Furthermore, the Customer Care department is responsible for ensuring compliance with any new homes warranty, such as the warranties provided by the NHBC.

Our team can assist with the following roles:

  • Head of Customer Care (or Customer Care Director)
  • Customer Care Manager
  • Customer Care Executive
  • Customer Care Coordinator

We have a number of our latest jobs below which you can apply for now.

Alternatively, you can call 01227 949 130 or send your CV and a consultant from our team will get in touch with you.

You can also check our blogs for the latest industry news and developments from TDM Recruitment Group.