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Customer Care Coordinator

  • Sector: New Homes Sales & Marketing, Customer Care
  • Location: Basingstoke, Hampshire
  • Job type: Permanent
  • Salary: Up to £32,000
Job description Here at TDM, we are recruiting for an experienced Customer Care Coordinator to join a leading housebuilder near to Basingstoke, Hampshire. 

This position is working full time (37.5 hours) with a base salary of up to £32,000. 

Duties include:

Recording all contact and defects with the customer on the companies CRM system
Following up on any customer feedback with customer care managers
Liaising and recording all relevant contact to contractors, sub-contractors, surveyor and any other party involved.
Managing the diary of the Customer Care Operatives and ensuring all technicians and engineers are booked and scheduled
Carry out regular day to day office administration


Profile:

Must have the ability to prioritise workload
Great communication skills, inclusive of face to face, telephone and email
Must be passionate about providing excellent care to customers 
Organised with the ability to work independently
Previous housebuilder experience preferred but not essential


Click Apply or for more information, call Charlie on 01795 531934. 



Please contact Charlie Thurston at charlie@tdm-recruitment.com

TDM Recruitment Group is committed to equality in the workplace and is an equal opportunity employer.

TDM Recruitment Group is acting as an Employment Business in relation to this vacancy.