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Customer Care Manager

  • Sector: Customer Care
  • Location: Camden
  • Job type:
  • Salary: £65,000 plus package

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Job description

We are currently working with one of the leading names in new homes looking for a Customer Service Manager to join them running sites across North London, based in Camden. 

On offer is a basic salary of £65,000 plus package. You will be a Customer Service or Customer Care Manager currently working for a developer, house builder or contractor and will have a strong and experienced understanding of construction/house builder policies rules regulations as well as NHBC warranties and standards.

You will be expected to travel across the region, with sites across North London. You will have technical knowledge of construction, with the ability to liaise with design, technical and construction to seek resolution to customer issues. You will be very personable, with an adaptable set off communication skills.

You will report into the Managing Director and on offer is a basic salary of £65,000 plus package.

Key requirements

  • Customer Service or Customer care experience with a developer, house builder or contractor
  • Very personable
  • Excellent customer service skills
  • Understanding of construction/house builder policies rules regulations and NHBC warranties and standards.
  • Able to travel to sites across the region
  • Full clean UK driving license

Please note: only applicants with relevant experience will be considered.



TDM Recruitment Group is committed to equality in the workplace and is an equal opportunity employer.

TDM Recruitment Group is acting as an Employment Business in relation to this vacancy.