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Customer Service Assistant

  • Sector: New Homes Sales & Marketing
  • Location: Gloucester, Gloucestershire
  • Job type: Permanent
  • Salary: £20,000-£25,000 base

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Job description

TDM are currently recruiting for a Customer Service Assistant to join a  leading well known housing developer in Gloucester, Gloucestershire.

 

Paying £20,000-£25,000 base salary 

 

Main duties will involve:

- Dealing with all emails in regards to customer care

- Taking all customer relation calls 

- Dealing will all complaints and sending in the right direction to be resolved 

- Working with the Customer Relations Technicians, suppliers, sub- contract trades in regards to problems 

- Book appointments/ Diary management

-Keeping all records up to date on the system 

- Making the managers aware of any faults etc.

- Ensuring all work in carried out to above average 

- Making sure all costs are minimised 

- Attending meetings 

 

Personal Specification

- Previous experience working in Customer Relations 

- Ideally worked in the new homes industry 

-Motivated/well organised 

- Experience in using a CRM system

 

 

Please call Georgia on 01795 531934 or email georgia@tdm-recruitment.com for more information! 


TDM Recruitment Group is committed to equality in the workplace and is an equal opportunity employer.

TDM Recruitment Group is acting as an Employment Business in relation to this vacancy.