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Lettings Administrator

  • Sector: Estate Agency
  • Location: Swiss Cottage, London
  • Job type: Permanent
  • Salary: £20,000

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Job description My client is a successful and busy independent Estate Agents based in Swiss Cottage, London. They are looking to add an industry experienced Administrator to their team to assist the duties below.

The role:

Deal with the administration of new and existing tenancies and renewal Tenancy Agreements once training is in place
Obtain and/or prepare other tenancy related documents such as EPC, EICR and standard letters
Follow up credit reference and carry out Tenant ID checks in line with the current legislation
Deal with general Client Accounting tasks including uploading rent schedules
Assist Resident Tenants with their move in, be their main point of contact prior and within the initial period of their tenancy
Register/ re-register deposit with the relevant deposit scheme and support the deposit process from check in to check out and carry out various associated tasks as and when requested
Send check in/out reports to Resident Tenants, organising any appointments as needed
Respond to phone calls, referring to other team members to progress and other departments such as Help Desk and the Refurbishment/ Maintenance Team
Check key status (release, return) with own lettings key safe and Security
Notify Line Manager and Lettings Principal immediately of any security related matters (key loss, suspicious activity noted within DS)
Carry out ad hoc property inspections if required
Assist with general Office Administration tasks
General office duties including filing, archiving, copying and scanning including attending to office tidiness and supporting the team in their office environment (for example, empty shredder)
Administrative support to a busy income producing team, adapting role as requested by reporting line
Demonstrate a customer awareness offering beverages where appropriate
Keep accurate and up to date notes and data entries on the system
Develop an awareness of legal requirements in the context of the performance of the role
Handle data in line with company policies
Undertake training as required and requested by the Company
Carry out any other ad hoc duties and responsibilities as advised from time to time by the Company

Please contact Callum Reynolds at

TDM Recruitment Group is committed to equality in the workplace and is an equal opportunity employer.

TDM Recruitment Group is acting as an Employment Business in relation to this vacancy.